Hotelworld - The Hotel Management Software Solution

SoftWorld Infosys the Total Business Solution Provider one amongst very few in South India who can give real Total Solution offers according to every facet and needs of the industry. SoftWorld Infosys presents its most prestigious application software designed and tailored for the Hotel industry. HotWorld – the complete Hotel Management Software Solution – The unique features and powerful coverage of Hotel management system keeps HotWorld – The one and only Unique Integrated Software for Hotel Management Segment.

Hotelworld - Software Mdules

Accounts - Financial Management

  • Online voucher printing made easy.
  • Drill down facility in all reports till Voucher editing.
  • T.B, P&L and Balance Sheet at any point of time.
  • Periodical or Monthly reports available.
  • Multiple Scheduling of account heads is provided.
  • Schedule wise reports gives more informative and analytical reports.
  • Up to 20 Banks can be created with or without O.D facility.
  • Cheque number tracking.
  • Bank Reconciliation made easy.
  • Multiple company and multiple branches are possible in single application.
  • Cost centers can be defined and any vouchers can be fed as cost center wise for reporting.
  • Cash Flow / Fund Flow / I&E Statements.
  • Ratio Analysis for Trial Balance, P&L and Balance Sheet.
  • Debtor Creditor Tracking by Ageing analysis reports at 5 levels on number of days elapsed.
  • Outstanding reports at any point of time.
  • Covering & Reminder letters prefixed and can be altered from party to party.
  • Insertion or Deletion of vouchers at any date is automated.

Banquet

  • Banquet Status Display with date wise availability.
  • Fixed Banquet Menu and alternate menus can be fed.
  • Connected with Bar and Front Office for stock transfer and Bill transfer.
  • Hall wise reservation and multiple hall reservation for same party.
  • Party wise and Date wise F.P (Function Prospects) printing.
  • Advance collection and refund after cancellations charges possible.
  • Provision to enter ODC.
  • Provision to enter hired accessories.
  • Multiple banquets to a single bill.
  • Single bill can be spitted to any number of bills based on categories in the bill.
  • Multiple menu to a single banquet.
  • Billing based on guaranteed PAX.
  • No discounts in banquets other than authorization of higher authorities.

Food Costing

  • Item Wise Menu costing using Recipe.
  • Kitchen stock control using Recipe with yield management.
  • Food costing report based on Kitchen wise consumption.
  • Provision for damages.
  • Provision for Kitchen to Kitchen stock transfer.
  • Provision to sent indent slip via system.
  • Chef can monitor the Item wise sales and Menu cost based on day to day purchase costs.
  • Any number of Kitchens can be maintained.
  • Stock Movement Ledger.
  • Price trend analysis and Quotation history tracking.

Front Office Management

  • Multiple Tariff Defining – Plan Wise, Agent Wise, Company Wise, Source Wise, Seasonal or Non-Seasonal Tariffs are Major possible types of Tariff Defining.
  • Room Bill splitting into any number of bills based on guest’s requirement.
  • Multiple Bill settlement.
  • Bill transfer to other Rooms.
  • Groups Joining & Disjoining at any point of time for Group checkout and Individual Checkouts.
  • Room Shifting to different category of rooms with a choice of last tariff chargeable.
  • Any number of Bill points can be added like Business Center, Browsing center etc.
  • Alpha Numeric Room Number defining.
  • Reservation % Fixation.
  • Room wise reservation.
  • Availability Report at a single key stroke at any point of Time.
  • Discount % fixation from superior levels.
  • Night Auditing made easy at all levels E.g.: For 100 Rooms with 250 Bills approximately 7 Min.
  • Duplicate Bills Tracking.
  • Flash Report comprising of all Out let summary in a single report for the G.M / M.D.
  • Facility to mail all reports through Internet

House Keeping

  • Department wise cleaning is recorded with staff details and time.
  • Occupancy chart at a single key stroke.
  • Block / Unblock Rooms for Repair / Periodical maintenance.
  • Periodical maintenance alert for rooms with nights spent count.
  • Guest supplies stock maintained in all rooms as well as in H.K department.
  • Guest supplies categorized into reusable and through away items.
  • Mini bar billing facility.
  • Extra bed supplies can be recorded to make sure the PAX count in the Front office.
  • Key register maintenance.
  • Online R.F.O status of rooms display updated to F.O.
  • Tacking of cleaning delays or un cleaned occupied rooms based on check-in hours.
  • Damaged Stock billing to rooms enabled.
  • Lost & Found Register.
  • Alert of pending check-out cleaning.
  • Probable check-in and outs register available.

Laundry Billing & Linen Management

  • Guest / Dobby rate fixation for laundry possible.
  • Laundry collection stock tracking.
  • Online billing of Laundry to F.O.
  • Laundry collection – Issue to Vendor with gate pass or to In-house section – Return from vendors – Return to Guest with Bills.
  • Stock status guest wise or dobby wise or date wise at different levels possible.
  • Pending Issues alert.

Management Information System (M.I.S)

  • All the modules are having its own M.I.S reporting.
  • To have all modules to a single screen for M.I.S this module is made for.
  • Online Transaction analysis is available for F.O, F&B, Telephones, Maintenance, H.K departments which makes higher authorities to takes faster decisions without consulting Accounts department or any other department.
  • Online messaging enable to all users now logged on to different application as well as to individuals also.
  • Budget Entry, Analysis with Actual and next budget fixation based on previous actual and variance.

Restaurant

  • Multiple KOT To a Single Bill.
  • Multiple Table to a Single Bille.
  • Multiple Waiters in a Single Table / Bill.
  • Splitting single KOT to different bills.
  • Splitting Bills to multiple settlements.
  • Transfer of Restaurant bills to Room.
  • Discount % fixation at superior levels and with authorization.
  • User level tracking of Bills by maintaining Transaction Log.
  • Item / Group wise Tax.
  • Surcharge / Service Charge / Expenditure Tax inbuilt provisions .
  • Multiple Tax facility.
  • Debtors listing with Discount % and their likes/Dislikes.
  • Multiple Location can be defined by Managers.
  • Location Wise Billing.
  • KOT Allocation to Waiters.
  • Remote KOT printing to Kitchen.
  • Item wise / Group wise / Hourly / Waiter wise / Location wise reports.
  • Service delay analysis.

Room Service

  • Facilitates all features of Restaurant System.
  • Online billing to Rooms for Front Office billing.
  • IVR Facility for KOT printing to Kitchen directly from Rooms through Telephone.
  • Room service delay analysis with clearance timing register.
  • Automatic alert for Room clearance based on preset timing to a single order.
  • Occupancy chart at a key stroke.

Stores Management

  • Purchase Requisition / Purchase Order Printing.
  • Purchase Invoice Printing.
  • GRN / MRR Printing.
  • Issues can be made to Other Stores or to Departments.
  • Issue Note against requisition raised and printed.
  • Returns can be recorded.
  • Damage can be written off.
  • Supplier and Rate history of previous purchases maintained.
  • Physical stock entry provision and Excess / Short comparison printing available.
  • SStock Movement Register.
  • Rates history tracking on selected items.
  • ABC & FSN Analysis.
  • Purchase requisition based on Re-Order level fixed.
  • Online link with F.O, F&B, H.K, BAR etc for various reasons.
  • Stock valuation report transferred as Closing stock to Accounts on Year end.
  • Excise Report printing in Bar Store.

Telephone call capturing & Billing

  • Call Data extracted from the EPABX buffer.
  • PExtension group created at different levels.
  • Pulse rates defined with call station details.
  • Room calls automatically billed to the Room A/c.
  • Junction wise reports helps to analyze costing of Telephone bills.
  • ISD/STD/Local/Extension wise Search facility in call history.
  • Wakeup Calls setting and status monitoring.
  • Telephone Index.
  • ‘0’ dial facility enabling/Disabling when rooms check-in or check-out is made in F.O.
  • ‘0’ Dial with ISD/STD/Inter Room dials enable/disable option.
  • Room Guest name display in the console of F.O/ Room Service/ House Keeping.
  • IVR facility available in EPABX can be automated with system.
  • Occupancy chart at a single key stroke.
  • Guest name wise searching or Company wise searching in occupancy list enabled.